nails by anh

booking & policies

Everything here exists so your appointment starts on time and you leave with nails you love. Read it once and you're set.

  • last updated august 2026

the short version

what costs time or money

  • $30deposit books your spot. It comes off your total and isn't refundable.
  • 24 hrsnotice to cancel or reschedule. With less, the deposit stays with me — and if you miss an appointment without a heads-up, the next one is prepaid too.
  • 15 minof grace if you're running late. Past that we work with the time that's left — a simpler design, or skipping the toe polish change.
  • $50flat, for a second slot if your design needs more than two hours.
  • waitlistMy books are full right now, and booking is open to my recurring clients. New clients get in through the waitlist — when a spot opens, I'll reach out.
  • the totalcomes at the end, since designs are quoted individually. A single colour, a French, or a cat eye I can tell you up front.
  • sick?Please stay home. Text me and your deposit moves to the new appointment, no fee.
  • 2 weeksAny nail that breaks or lifts within two weeks, I'll fix free. Picking, biting, or using nails as tools voids that.

booking

  • I'm open Tuesday through Saturday in two-hour slots: 9–11, 11–1, 1–3, 3–5, and 5–7.
  • Book through my Square booking page. That's the calendar that counts — if it isn't on there, it isn't booked.
  • Need something outside those slots? Text me and I'll see what I can do.
  • You can book up to 90 days ahead, and up to 12 hours before the appointment itself.

the waitlist

  • If the day you want has nothing open, add yourself to the waitlist for that day right in the booking app.
  • When a spot opens up you'll get a notification with a link to claim it. Spots go to whoever books first, so it's worth having notifications turned on.
  • Because you joined ahead of time, the waitlist is also how you get a last-minute spot — you can claim an opening even inside the 12-hour window.

new clients

  • My books are currently full, and booking is open to my recurring clients.
  • If you'd like to get in, add yourself to the waitlist — when a spot opens up, I'll reach out to you.
  • Once we get you booked, I'll need your full name, your phone number, and your deposit. When the deposit clears I'll send you the address and parking directions.

your design

  • Send me your inspiration photos by the morning of your appointment at the very latest. Earlier is better — it's how I make sure I have the time and the supplies.
  • Designs are quoted individually, since the price depends on the set — I'll have your total for you at the end. If you're getting something simple like a single colour, a French, or a cat eye, I can tell you up front.
  • Some designs need more than two hours. If yours does, we'll book a second slot for a flat $50.
  • A toe polish change can be added at the end. It takes about 30 minutes.

what i do and don't do

  • Everything I do is builder gel. I don't do acrylic.
  • I don't work on infected or badly damaged nails. If I spot an infection, an open cut, or anything that looks like it needs a doctor, I'll stop — your deposit moves to a new appointment and there's no fee.
  • Tell me about any allergies or skin conditions when you book.

deposits & payment

  • $30 deposit to book. It comes off your total. It isn't refundable.
  • The rest is due at the end of your appointment: Cash App, Venmo, Zelle, Apple Pay, or tap-to-pay through Square.
  • Tips are always welcome.

changes, cancellations & no-shows

  • Life happens — I just need 24 hours if you have to move things around.
  • With less than 24 hours' notice, the deposit stays with me. These are two-hour slots, and that's usually too late for me to fill one.
  • If an appointment is missed without a heads-up, the deposit is forfeited and the next one is prepaid when you book it.
  • Not feeling well? Please stay home. Just text me and your deposit moves to the new appointment, no fee.
  • If I have to cancel on you, you get your deposit back and first pick of the next opening.

running late

  • 15 minutes is no problem at all.
  • Past that, we work with the time that's left — a simpler design, or skipping the toe polish change — so you're still finished on time and whoever's booked after you isn't waiting.

when you get here

  • Text or call me when you pull up and I'll come out and meet you.
  • Bringing someone along? That's fine — just let me know who's coming when you book so I can plan the space.
  • Oatchi, my dog, lives here. If you're allergic to dogs or nervous around them, tell me when you book and I'll make arrangements.

looking after them

  • Cuticle oil, every day. That's the whole game.
  • Gloves when you're cleaning with chemicals.
  • Don't pick, don't bite, and don't use them as tools.

If something breaks: any nail that breaks or lifts within 2 weeks, I'll fix free. Picking, biting, or using your nails as tools voids that — those breaks I'll still fix, but they're a regular fix.

photos & your privacy

  • I post my work. If you'd rather I didn't post yours, just say so — any time, no explanation needed.
  • Your phone number stays with me. I don't share it and I don't send promotional texts.

reaching me

  • I answer messages between 8am and 8pm, usually within a few hours. Anything after 8pm I'll get to the next morning.

These policies were last updated August 2026 and may change — the version on this page is always the current one.

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